Security and privacy

How your information is kept safe — the short version. The Privacy policy has the details.

  • Encrypted on the wayEverything travels over HTTPS.
  • Passwords never storedOnly strong one-way hashes of them are kept, never what you typed.
  • Servers in the EUThe servers and the database run in the European Union. Files and backups are kept with our network provider; the Privacy policy names every kind of company that handles data for us.
  • Backed up every nightThe database is backed up every night. Deleted data leaves the backups within 7 days.
  • You decide who sees whatOwners and admins choose who joins and what each member may do; many entries can be kept to yourself. Platform administrators reach a workspace’s content only when needed to run, secure or support the service — and open a workspace only when its owners grant support access.
  • No ads, no trackingNo advertising, no tracking and no analytics cookies.
  • AI only when you askYou choose which AI providers may receive what you send, and we offer only providers committed not to train on your data.
  • Health information, with carePlugins that may hold it ask a workspace’s owner or admin to confirm before they are turned on.
  • Yours to take, or to deleteExport everything at any time (Account → Export), or delete your account (Account → Delete account).
No system is completely secure. Keep your own copy of anything important (Account → Export) — the Terms of use say what is yours to look after.
    Security and privacy — Solaristack